Our Virtual Receptionist - Client Coordinators provide essential support by managing client ​interactions and administrative tasks for law firms. They ensure a seamless and professional experience ​for clients from the moment they contact your firm. By handling a wide range of responsibilities, from ​answering calls to coordinating client appointments, our specialists enable your legal team to focus ​on delivering exceptional legal services.

• Client Communication: Serve as the first point of contact for clients, answering calls, emails, and ​online inquiries professionally and courteously.
• Appointment Scheduling: Coordinate and manage client appointments, ensuring efficient use of ​attorneys' time.
  
• Client Intake: Handle the initial client intake process, gathering necessary information and ​directing clients to the appropriate legal services.
  
• Message Management: Accurately take and relay messages to the relevant team members, ​ensuring timely communication.
  
• Document Handling: Manage and organize client documents, ensuring they are accessible and ​securely stored.
  
• Follow-Up Communication: Conduct follow-up calls and emails to clients to ensure their needs are ​met and to provide updates on their cases.
  
• Administrative Support: Assist with various administrative tasks, including data entry, file ​management, and office coordination.
  

Virtual Receptionist -

Client Coordinators

• Professional Training: Our receptionists are trained to ​handle all client interactions with the highest level of ​professionalism and courtesy.
• Legal Industry Expertise: They have specialized ​knowledge of legal processes and terminology, ensuring ​efficient and effective communication with clients.
  
• Enhanced Client Experience: By providing prompt and ​courteous service, our receptionists help enhance client ​satisfaction and loyalty.
  
• Organized and Efficient: They maintain an organized ​approach to managing appointments, messages, and ​client information, ensuring smooth operations.
  
• Cost-Effective Solution: Our virtual receptionists offer a ​cost-effective way to provide high-quality client ​coordination without the need for on-site staff.